Terms & Conditions

Terms & Conditions for Hen Parties Terms & Conditions Workshops

Terms & Conditions for weekly classes:

§ 1 General Terms and Conditions for weekly classes:

You can only attend a class when you’ve booked it in advance!
To secure a spot see the conditions of registration below.
For every class you need a sport outfit unless stated otherwise in the description (no leggings for Pole Dance please, we need your bare knees on the pole!).
You can train in heels or socks. For Sexy Pole, LapDance, Gogo and Burlesque we recommend to bring a pair of high heels.
Please do not forget a big bottle of water and a snack to survive the training.

§ 2 Conditions of registration:

To reserve a spot for a weekly class, please register here.
Our studio is small, only 6-8 spaces in the main studio and 12 in the Monte Christo Loft, so try to book long enough in advance.
For all Pole Dance classes, please book a “Trial Class / Probestunde” or a “Beginner Workshop” before joining any other Pole class. 
This class allows us to evaluate your level before sending you into the right level for you.
All the others classes without Pole do NOT required a trial class.

We’ll need the following information:
– name/surname of the participant(s)
– cell phone number and e-mail address
– birth date

§ 3 Payment:

Be aware, booking a class in our system means you also have to pay for the booked class via bank transfer, Visa or Paypal.
Non-payment does NOT count as a cancellation and your fee is still due to be paid.
Our system through Fitogram allows payments through SEPA, VISA und Paypal.
A booking fee of 1,50€ is applied to the transactions for online bookings.
For other kind of payment, please contact the office per Mail.

§ 4 Cancellations:

Cancellations for weekly classes must be made online through our Fitogram system at least 5 days before the class takes place.
In this case, the fee paid for the class will be credited to your account for a future booking.
If you miss the 5 days cancellation limit, we can’t find a replacement for your reserved spot nor refund the class fee (not even with a doctor’s note) but you can send another person in your stead if you wish. In this case, please let us know minimum 6 hours before the class starts.

For our USC Members, you may cancel the class on your App up to an hour before it starts but your account will be checked-in automatically for the class within the same rules as direct members.
If you don’t cancel the class, Urbansportsclub might send you a fine. Read their terms & conditions as well.

 

Terms and Conditions for Workshops:

§ 1 General Terms and Conditions for workshops

You can only attend a workshop when you’ve booked it in advance and paid the booking fee!
To secure a spot see the conditions of registration below.
The outfit and props you need for each workshop is stated in each workshop’s description.
Please do not forget a big bottle of water and a snack to keep yourself hydrated and avoid low-blood-sugar.

§ 2 Conditions of registration:

To reserve a spot for a workshop, please register either directly online hier or in writing by sending us an e-mail to info@cologne-polefitness.com at least 4 weeks before the class.

We’ll need the following information:
– name/surname of the participant(s)
– cell phone number and e-mail address
– birthdate

A booking per E-mail is complete once your payment has been received.
An online booking through the website is automatically complete and the payment should be send in the 2 days following the reservation.
Payment can be done via bank transfer, SEPA, VISA, PayPal or in cash at the studio (at least 3 weeks before the class).
We reserved the right to cancel a reservation and to give the space away if the payment hasn’t been send on time.

§ 3 Payment:

Be aware, booking a workshop in our system means you also have to pay for the booked class via bank transfer, Visa or Paypal.
Non-payment does NOT count as a cancellation and your fee is still due to be paid.
Our system through Fitogram allows payments through SEPA, VISA und Paypal.
A booking fee of 5,50€ is applied to the transactions for workshop online bookings.
For other kind of payment, please contact the office per Mail.

§ 4 Cancellations:

4 A – Cancellation from the customer:
A booked appointment can be cancelled by you at any time. These complete cancellations must be submitted to us either by e-mail or by post.
For cancellations up to 8 weeks before the date we will refund the payment, but we will keep a compensation of 30,- €, we might not find another participant to take your freed space.
Cancellations less than 8 weeks to 30 days before the date will be refunded 50% of the workshop’s price.
From 29 days to the workshop’s date, the fee can no longer be refunded (not even with a doctor’s note) but you can send another person as replacement or privately re-sell your space.

4 B – Cancellation from the studio:
The workshop might be cancelled if the minimum number of registrations (3 participants) is not reached 21 days before the date.
We will inform you then if a workshop is fully booked out or cancelled.
If you booked a workshop and we need to cancel it, you may choose another date for the same workshop or another workshop of similar nature & price and we will change the booking accordingly for free.

§ 5 Rebooking

If the date needs to be rebooked, we can change to a new date where there is still a free space available.
For a rebooking from 8 weeks to 30 days before the originally reserved date, a payment of 30, – € is due additionally for our office team to work on finding a replacement for your spot.
A rebooking with less than 30 days before the workshop cannot be made, in this case the booking is considered as cancelled by you if you do not take it.

Rebooking due to Covid measures:
Any workshop that has been cancelled during the lockdown can be rebooked for the next 3 years after the original date for free. Contact us to book it new.

§ 6 Behaviour rules:

We expect our customers to be respectful to our team, the other participants and the studio.
In the contrary case, the class can be stopped in the middle and the participant sent away.

 

Terms and Conditions for Girly Nights:

§ 1 General terms & conditions for Girly Nights:

You can only attend a Girly Night class when you’ve booked it in advance and paid the booking fee!
To secure an appointment see the conditions of registration below.
Girly Nights can be booked on fridays from 4pm to 10pm and on saturdays from 11am to 7pm.
The exact address of your class is written in your booking confirmation.

Outfits:
For every class you need a sport outfit unless stated otherwise in the description that you get in your e-mail.
You can train in socks or high heels.
For Heels Class, Lapdance and Burlesque we recommend to bring a pair of high heel shoes.
Please do not forget a big bottle of water and a snack to survive the full day of training.

§ 2 Conditions of registration:

To reserve a spot for a Girly Night, please register in writing by sending us an e-mail to girlynights@cologne-polefitness.com at least 6 to 8 weeks before the class. Especially between April and July, due to high demand.

We’ll need the following information:

– Name and surname of the organisator
– a cell phone number and e-mail address
– the amount of participant (including the ones “only watching”)
– the wished day and eventually time.
– the chosen option and eventual extras.
– the preferred language (our trainers can teaching in English, German, Spanish, French and for twerking also in Russian)
Be aware that each person present in the room is considered as a participant, no matter if they dance or not!

We request a pre-payment of 150€ for reserving a room and a trainer for your group.
A booking is complete once your payment has been received.
Payment is done via bank transfer, Paypal or in cash at the studio.

§ 3 Cancellations:

3 A – Complete cancellations

A booked appointment can be cancelled by you at any time. These complete cancellations must be submitted to us either by e-mail or by post.
For cancellations up to 8 weeks before the date we will refund the full deposit, but we will keep a compensation of 50,- €, please understand.
Cancellations less than 8 weeks to 30 days before the date will be refunded 50% of the deposit. From 29 days to 14 days before the date, the deposit can no longer be refunded. For cancellations with less than 14 days notice, the entire agreed amount for the appointment is due on the day of the planned performance. The difference between the agreed amount and the deposit already paid must be transferred or paid in cash within 10 days.

3 B – Change and cancellation of the number of persons

We plan the rooms and equipment according to the number of persons booked, therefore we need the final number of persons at least 15 days before the booked date. Please inform us of this by e-mail at the latest by this date.
At the latest 15 days before the booked date, persons can be cancelled free of charge. If individual participants of the group are cancelled after this date, only 50% of the amount for the respective participant can be refunded. The same applies to participants who are unable to participate due to illness, for example.
Cancellations of individual participants must be received by us by e-mail at least 72 hours before the Girly Night. Then we can still refund the 50 % per cancelled participant. Cancellations after this deadline can no longer be considered and the full price must be paid by the participants.
If there are more participants coming than expected, we ask you to notify us immediately.

§ 4 Rebooking

If the date needs to be rebooked, we can change to a new date if there is a possibility. For a rebooking from 30 days to 15 days before the originally reserved date, a payment of 50,- € is due additionally. A rebooking with less than 15 days lead time cannot be made, in this case the date is considered as cancelled by you if you do not take it

Rebooking due to Covid measures:
Any workshop that has been cancelled during the lockdown can be rebooked for the next 3 years after the original date for free. Contact us to book it new.

§ 5 Behaviour rules:

We expect our customers to be respectful to our team and studio.
In the contrary case or if your group is too drunk for a class, the trainer may interrupt the class in the middle and the group sent away. His/her decision is final.
Then, the full class fee will be requested to be paid without any possible discount.

§ 6 Short notice registration:

If you only can decide spontaneously to book a Girly Night only a few days before, please call us instead of writing, we will try to find a free spot for you.
If you register with short notice you are required to pay within 48 hours before the course in cash in the studio or per Paypal.

Last edited June 2021

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